FAQ

TEES AND OTHER AWESOME SWAG:

Q: What brand of tees do you use?

A: We use the softest brands on the market! For DTG (Direct To Garment) we use Next Level or Gildan unless stated otherwise. For any sublimated designs, we will use Next Level, Bella + Canvas or Gildan which lets the sublimation ink adhere to the material.

 

Q: How do the sizes run?

A: We primarily offer unisex fit shirts unless otherwise stated. I would stick with the same size you would normally wear. Please note that our shirts are meant to have a loose fit though. For a tighter fitted top, please size down. If you are really unsure, just email us at Info.ColoradoCreative@gmail.com and we will help you decide on what you need! 

 

Q: How do I care for my graphic tee?

A: We suggest washing your items inside out in cold water and dry on low heat. Like other clothing, wear and tear will come over time. Washing and Drying will speed this process up. Sublimation naturally has a vintage look to it, so be aware that this may increase over time.

 

Q: My shirt smells so fresh and so clean, was it pre-washed?

A: If you choose the DTG shirts, then yep they are washed before we send them out! Don't worry we use hypoallergenic, dye free, fragrance free laundry soap. You may be wondering why...well the pretreatment process leaves a residue on your garment and it could irritate your skin and doesn't smell very nice and we want you to be able to wear it right away, so we help out and take care of that step for you.

 

Q: For custom orders will you print Disney or national team logos or any other copyrighted items?

A: Here is the thing...I love Disney...like to the very core of my being...but I will not print Disney, NHL, NFL, NBA and so on and so on. The reason is simply I don't want to be sued and lose my business. My mind can't be changed, it is what it is. I would expect them to support my artistic license as I respect theirs. So in short..I will not print any copyrighted material. Now with that being said, if you have a logo for your sports team or high school or a parks and rec team and you have consent to use them, then yeah I would love to help you out with your gear!!!

 

Q: What if I receive a damaged item?

A: While all of our tees are inspected before packaging, accidents do happen. Please email info.ColoradoCreative@gmail.com with the issue and photo proof of damage and we will gladly exchange or refund your product. 

 

Q: What if I don't like the tee I received?

A: If for some reason you are super unhappy with the final product you receive, you have 14 days to contact us at info.ColoradoCreative@gmail.com for a return/exchange inquiry. As long as your item is in original condition, we have no issues with refunding/exchanging. For custom orders unfortunately we do not offer returns/exchanges as they are made specifically for you. When it comes to custom orders a proof is sent to you before we print. But hey things happen and we understand, so email us and we can work it out! 

 

Q: How long should it take to receive my tee?

A: All tees are currently shipping in 7-10 business days. All items are made to order, so you have to give us time to use our sweet sweet skills!  If you do need a rush on an item, please contact us at Jessica.ColoradoCreative@gmail.com to inquire about receiving your items sooner.